F.A.Q.

Support allday 24/7

Help & Support

Our Agents Are Here To Host You

Please respect our agents they work hard on a day to day basis to keep your accounts loaded redeemed and answer questions. There's no need to be disrespectful or cuss at our agents this will cause you to be removed and revoke your account

Buy and Cash Out Coins

Please be mindful that it's more of you players than it is agents working. Give us time to make, load, and/or redeem your accounts. Sending multiple ??? or thumbs up emoji's only delays your process. Please allow agents up to 5-10 mins to process your request as it does sometime indeed get busy and we're overloaded with messages. You are welcomed to check your account within that time to make sure you have been serviced.


Our Facebook Page

Please be sure to follow our page link:  This is the link https://www.facebook.com/NextPlayGameroom/ to our gameroom and to message our agents to get your account started. Please make sure that you follow this link to get you in the right place due to scammers copying or info

Winnings

Let's all remember that the games are computer based gaming and we're a third party agent. We don't control the games we can't "turn up your game" or "turn up the boards" that's not our control. Also we don't have any hand in controls or glitches of the game we can only load, redeem and make accounts..

Cash Out

Please be mindful that we do have redeem hours. We process redeems 7 days a week from the hours of 12pm-1pm, 5pm-6pm, and 9-10pm Eastern standard time only. To redeem please be sure to message us your platform, username, how much to redeem and your cashtag. ex Juwa, username: abc12jw, $200 $cashtag1 Please allow us time to work through redeems as it's more players than agents. If you find after 1 hour you haven't been redeemed please inquire about your winnings.

Cash App

Please make sure when you send that you add your correct username to the notes. If not please send us a screenshot of your payment and send your username so we can add to your account. If a payment doesn't have notes we don't know where to add. Also make sure that your username is sent each time you send you may not have the same agent that just loaded your account previously so they don't know what you play. Please make sure to ask for the cash app or check the page for updates on the tag

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form